Lone Star Script Care Complaints
There are no known complaints about Lone Star Script Care.
If you’re a Texas resident, chances are you’ve heard of Lone Star Script Care. This company provides prescription drug coverage for Texans who are enrolled in the state’s Medicaid program. However, it seems that not everyone is happy with the service they’re receiving from Lone Star Script Care.
There have been a number of complaints lodged against the company, ranging from difficulties getting prescriptions filled to long wait times on the phone. In some cases, patients say they’ve been given the run-around when trying to get their prescriptions filled, and have even been hung up on by customer service representatives.
It’s unfortunate that there are so many complaints about Lone Star Script Care, as this is a vital service for many Texans who rely on it for their prescription needs.
Hopefully the company can work to improve its customer service and make life easier for its patients.
Lone Star Script Care Phone Number
If you’re a Texas resident and you need help with your prescription drug costs, there’s a state program that can help. The Lone Star Script Care program provides financial assistance to eligible residents who need help paying for their medications.
To see if you qualify for the program, you’ll need to fill out an application and submit it to the Texas Department of Health and Human Services.
You can find the application online at https://www.hhsc.texas.gov/individuals-and-families/health-care/lone-star-script-care .
If you have questions about the program or need help filling out the application, you can call the Lone Star Script Care hotline at 1-877-541-7905.
What is the Process for Filing a Complaint With Lone Star Script Care
If you have a problem with your Lone Star Script Care pharmacy, you may file a complaint with us. We will investigate your complaint and take appropriate action. To file a complaint, please contact our customer service department at 1-888-881-Lone (5663).
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Conclusion
Some customers of Lone Star Script Care have complained about the company’s customer service. They say that the representatives are often unprofessional and difficult to work with. Additionally, some customers have reported that their prescriptions have been filled incorrectly or not at all.
Others have had issues with being overcharged for their medications. Overall, there seem to be a number of complaints about this company’s service.
